24-hour inquiry reception
Respond to website visitors, form submissions and WhatsApp messages across time zones.
AI B2B sales assistant
Use AI to handle export inquiries faster and more consistently
CHBBX helps Chinese exporters plan AI-assisted inquiry handling across websites, landing pages, WhatsApp, forms and follow-up workflows, so overseas buyers receive timely and structured responses.
AI role in export sales
AI is most useful when it is connected to real product knowledge and sales workflow
An AI assistant should not be a chatbot floating on the website. It should understand product categories, buyer questions, inquiry fields and when to hand off to a human sales team.
Multilingual FAQ support
Answer product, MOQ, certification, customization, shipping and quotation questions in multiple languages.
Lead qualification
Collect company type, product needs, quantity, destination market, timeline and contact details.
Human sales handoff
Send qualified inquiries to the sales team with context, priority and follow-up reminders.
AI-ready stack
What should be prepared before AI can work well
AI performance depends on the quality of the business information behind it. CHBBX helps companies prepare the right content and workflow before deploying AI tools.
Product knowledge base
Catalogs, specifications, product groups, use cases, certificates and target buyer questions.
Inquiry fields
Company, country, product, quantity, customization needs, budget range and expected timeline.
Response logic
Common answers, limitations, quotation boundaries and situations that require human review.
Follow-up workflow
CRM recording, email templates, WhatsApp reminders, sales ownership and review rhythm.
Use cases
Where AI assistants can support Chinese exporters
Website chatExport website inquiry handlingCapture buyer questions from product pages and industry pages.B2B leadsLead scoring and routingClassify inquiries by product fit, region, quantity and urgency.WhatsAppMessage reception and remindersSupport faster response across time zones and sales teams.CRMFollow-up recordsTurn inquiries into trackable customer assets instead of scattered messages.
AI assistant diagnosis
Want to know whether AI inquiry handling fits your company?
Share your product category, current website or inquiry channels. CHBBX will help assess what should be prepared before AI deployment.
Website chatWhatsAppFAQLead scoringCRM